Are we right to complain on how our father was handled?

Lisa — Fri, 30 Nov 2018 19:43:01 +0000

My Father passed away at the beginning of November, and his funeral was not held until this week. The Funeral home keep our Father stored in another home out of area, as their establishment was under refurbishments. He was too far away to for my mum to travel to. The Refurb was not completed until the day before the funeral, so my Mother did not see Dad until then.

As can you can imagine, the level of decay that we was allowed to see Dad in was not nice, to the point I personally think the public should not be allowed to view loved ones at that stage. I don’t mean to be gross, but I was not prepared to see tissue breakdown and mold on my father.

The strange thing is that, they had a second home local to my mother but whatever reason they didn’t send my father there. I just wish they did, so Dad was treated with more dignity and visited sooner, and my mothers last memories of her husband wouldn’t be like this.

I would appreciate any advice, am I right to think about complaining? I don’t know code of conduct for situations like this.

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Ripped off by Funeral Home Bill.

Mozelle — Sat, 16 Sep 2017 17:09:13 +0000

Not sure if this is the right place to seek advise on my situation but I am sure many others fell the same way I do and can use help.

I was pressured into signing a funeral contract in the excess of $10,000+ right after visiting my mother in the funeral home. Despite asking for an economical alternative to keep it to bare minimum I was offered a contract with all kinds of exorbitant charges for services that were not needed and some were not received.

My problem is that I feel ripped off in my weakest time when I was still dealing with the loss of my mother and they had her body in their possession. I felt I had no options and whatever they charged was the amount that I had to pay if I wanted a funeral even at the barest minimum.

On top of this they have messed up the death certificate of my mother with several spelling typos in her name, which I had corrected for them during our meeting. Now I have to produce all kinds of original documents to get it corrected and it is creating hassles with reporting her death and executing her will and accounts.

In this situation is there any recourse I have such as asking for a reasonable cost reduction by funeral home or take advise from a lawyer to seek help to reduce the large bill that now I will have to bear.

Any help in this matter will be appreciated.

Regards,
Mozelle.

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Are we right to complain on how our father was handled?

Ripped off by Funeral Home Bill.